Who it is for

SACCO and Cooperative Management Software

Unguka360 gives Rwandan SACCOs and lending cooperatives one system for member records, loan origination and approval, repayment tracking, delinquency management, and the returns filed with BNR and the Credit Reference Bureau.

Built around how a cooperative actually decides

A cooperative does not approve loans the way a company does. Applications move through a loan officer, often a credit committee, and sometimes a board — and the record of who recommended, who approved, and on what basis matters as much as the decision itself.

Unguka360 models that approval chain directly rather than flattening it into a single approve button. Each step is recorded against the person who took it, which is exactly what a cooperative’s own members, and an external auditor, will later ask about.

  • Member and client records with KYC documents and verification status
  • Loan applications routed through officer, committee, and management approval
  • Collateral and guarantor details held against the application
  • Every recommendation and approval logged against the person who made it

Group and individual lending in one book

Cooperatives commonly run both individual loans and group lending, on different terms and different repayment rhythms. Both sit in the same loan book here, configured as products, so the consolidated portfolio position includes everything rather than everything except the group book.

Branches, staff, and the consolidated position

Cooperatives that have grown beyond one office usually end up with each branch keeping its own register and head office consolidating by hand, monthly at best. Unguka360 replaces that with one shared system: branches enter their own transactions, head office sees the consolidated portfolio continuously, and role-based access keeps each user to their own scope.

Staff records and payroll for every branch sit in the same platform, so the cooperative is not running a separate HR system alongside it.

Reporting obligations, handled from the same data

Cooperatives carry the same reporting expectations as other lenders: portfolio classification by risk bucket, periodic returns to the National Bank of Rwanda, and borrower data to the Credit Reference Bureau. All three come from the loan book you are already maintaining.

Frequently asked questions

Is Unguka360 suitable for a SACCO in Rwanda?
Yes, for the lending side. SACCOs and lending cooperatives use Unguka360 for member records, loan origination and committee approval, repayment and delinquency tracking, multi-branch operations, and their BNR and CRB reporting. Deposit and teller operations sit outside the product’s scope.
Does it handle group lending as well as individual loans?
Yes. Group and individual lending are configured as separate loan products with their own terms and repayment frequencies, and both sit in the same loan book, so the consolidated portfolio position covers the whole institution.
Can a committee approval process be reflected in the system?
Yes. Applications route through the approval chain your cooperative uses — loan officer, credit committee, and management — with each recommendation and approval recorded against the individual who made it and retained in the audit trail.

Related